How long is the actual massage time?

At new:soul, we aim to provide you with the most relaxing and fulfilling experience possible. To ensure clarity about the duration of your massage, here’s an explanation of how the timing works:

Slot Duration vs. Massage Time

• The total time slot booked for your appointment includes:
• Time for checking in and getting settled.
• Time for undressing and dressing after the massage.
• The actual massage time depends on your punctuality and how quickly you prepare for the treatment.
  
  

Arriving On Time

• To ensure you receive the full massage duration you’ve booked, please arrive promptly at your appointment time.
• If you’re late: Unfortunately, any lateness will result in a deduction from the massage time, as the slot cannot be extended to respect the next customer’s booking.

Example

For a 60-minute time slot:

• If you arrive on time, your massage will last approximately 50-55 minutes, leaving time for preparation and transition.
• If you are late by 10 minutes, the massage time will be reduced accordingly.

Key Takeaways

• To maximize your experience, please arrive at least 5 minutes early.
• Any delays may shorten your massage, as the full slot duration includes preparation and transition time.

Questions?

If you have further questions about how timing works, feel free to contact us via [support email] or ask our reception team when booking your appointment. We’re here to ensure you have the best possible experience!