How do I manage my membership profile?

How to Manage Your new:soul Membership Profile

At new:soul, we make it easy for you to manage your membership online. 

This is what the membership profile looks like (quick demo): 

What can I do in my membership profile? 

1. Overview of Bookings

When you log in, you’ll see an overview of all your upcoming and past bookings on the main page. This allows you to stay organized and track your massage history with ease.

2. Booking a Treatment

You can conveniently book treatments directly from your profile. Once logged in, any massages you book will automatically deduct the appropriate minutes from your monthly allowance, so you always know exactly where you stand.

Important: If you are not logged into your membership profile, you will see the normal pricing - please log in with you mail to see the membership terms. 

3. Viewing Your Membership Plan

Your current membership plan details, including remaining minutes and benefits, are visible within your profile. This helps you monitor your usage and explore options for upgrades or extensions if needed.

What can you see in under my membership?

• Membership duration - meaning the minimum terms 
• The discount you receive on additional treatments
• How long minutes will roll over 
• Your invite to invite friends to book a massage or sign up for a membership 
• Your Voucher code that gives you discounted access to gift cards 
• Membership details, including:
  • Your monthly available minutes 
  • Your current available minutes 
  • Your currently reserved minutes 
  • And when you will receive new minutes 
• Your price per month 
  
  

Underneath your My Membership section, you can see and download all your invoices:

4. Managing Appointments

Need to adjust your schedule? You can move appointments and cancel them directly from your profile. Our system allows for flexibility, so you can manage your bookings based on your changing plans.

With these features, new:soul’s online membership profile offers a seamless way to manage your wellness routine, keeping everything from booking to usage tracking in one place. For any further assistance, feel free to reach out to us at contact@newsoul.de.