Can I pause my membership?

Yes, you can pause your new:soul membership if needed. The following guidelines apply:

What are the terms and conditions? 

You can pause your membership for up to 3 consecutive months per membership year, regardless of your membership type or whether you are within the minimum contract term.

How can I pause my membership?

To request a pause, please contact the customer support at least 15 days in advance. If you have additional questions, feel free to reach out to us at contact@newsoul.de