---
title: What happens to my minutes when pausing my membership?
description: Membership Minutes Pause
---

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# What happens to my minutes when pausing my membership?

## Membership Minutes Pause

When you pause your new:soul membership, your accumulated minutes remain available for use throughout the pause period. However, please note:

- **Minutes During Pause:** You can still book treatments with your available minutes, even while your membership is on pause.
- **No Negative Balance:** During the pause period, you won’t be able to use minutes beyond what you currently have (i.e., you can’t go into a negative balance).

If you have any further questions, feel free to reach out to us at [contact@newsoul.de](mailto:contact@newsoul.de).

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